Infrastructure Engineer
Voir toutes les offres
Infrastructure Engineer
Asia - Singapore
Ingénierie Industrielle et Life-Science
CDI
6/25/2024
Partager
POSTULER
Vos responsabilités
Job Description:
- Contribute to IT projects for Antaes clients
- Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
- Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
- When required, act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
- Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
- Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside Client’s office, according to the customer contracts, SLAs and monitoring requirements
- Manage the replacement of faulty equipment through the use of spares, and ensuring the timely replenishment the spare according to prescribed availability and sparing policy.
- To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
- Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
- Support the senior team members in the management, reporting, and co-ordination of day-day tasks
- Adhere to installation guidelines and industry best practices to deliver quality service and infrastructure operations
- Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions were provided
- Report and escalate to the next level those problems which cannot be fixed
- Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
- Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
- Manage local suppliers in the provision of services for the Client’s operations centres and report on services provided to management.
- Conducts the analysis, definition, documentation and testing of application & systems enhancements
- To provide onsite support to Users during the cutover of the services
- Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
- When/where required, be contactable for escalations and support, on and on-call standby basis during out of office hours.
- Contribute to the promotion of Antaes services on top of assistance provided to clients
Votre profil
Job Requirements:
- Diploma/Bachelor Degree in Computer Science, Electronic Engineering or equivalent
- 3 years experience with :
- - Operating System: RHEL 6/7, RHEL HA ,Windows Data center 2016 with clustering
- - Hardware: HP DL360 Gen 9, DELL R430XD, DELL R730XD / equivalent
- - Virtualization: ESXi, VMWare vsphere 6, VMware vCentre, VMware SRM Standard
- - MQ: MQ v8, MQ IPT, MQ Clustering, IBM License Manager
- - Web: Apache Web Server, Apache Tomcat Application Server
- - Monitoring tools: NagiosXI, NagiosLog, eG Monitoring suite
- - Firewall: Palo Alto 850 & PA-5220 (equivalent), Checkpoint Firewall (equivalent)
- - Load Balancer: F5 BIG-IP LTM i2600
- - Vulnerability Manager( IBM Qradar All-in-one console, Event collector), Waterfall MQ Agent (Waterfall for IBM Websphere MQ)
- - Other Technologies: RedHat Satellite/ Spacewalk, DHCP, TFTP, Mail, Squid (WEB Proxy),NFS, Active Directory,DNS,NTP,Yum repo, IPA, SysLog servers
- Unix / Linux Certification
- VMWare Certification
- ITIL Foundation v3 Certification
À propos d'Antaes
Créée en 2007, Antaes est une société suisse de conseil en management et technologie classée dans le top 15 des sociétés de conseil en Suisse. Nous comptons plus de 300 ingénieurs expérimentés qui partagent notre passion.
Présents en Suisse, à Singapour, à Hong-Kong et en France, nous accompagnons nos clients suisses, et internationaux en intervenant dans les domaines suivants :
- Conseil en organisation et transformation
- Ingénierie Industrielle
- Management des systèmes d'Information
En rejoignant nos équipes vous découvrirez :
- Une équipe dynamique dans un esprit start-up
- Un accompagnement humain et un suivi de l’évolution de votre carrière
- Des challenges pour contribuer au développement de votre réseau
- Des événements : team building, meet-up, workshop, Winter Event …
-
Une entreprise certifiée @HappyAtWork et ayant une politique RSE engagée (médaille d’or Ecovadis2023)
POSTULER
Nos autres offres
Chef de Projet Industrialisation Produit Horlogerie F/H
Nous recrutons en CDI un Chef de Projet Industrialisation Produit Horlogerie F/H afin de rejoindre notre pôle d'Expertise Industrielle dans le cadre d'un projet de grande envergure et longue durée, d'extension des activités de notre partenaire situé à Genève.
En tant que Chef de Projet Industrialisation Produit Horlogerie F/H, vos missions seront :
- Planifier et animer les revues de convergences techniques, incluant les plans, le contrôle et les capacités des processus.
- Élaborer et industrialiser les gammes et nomenclatures des nouveaux produits.
- Piloter le planning des activités et gérer la levée des risques.
- Fédérer les ressources impliquées.
- Piloter et mettre en œuvre les évolutions des produits et des processus, en adaptant la gouvernance des séries en cours de vie.
- Capitaliser sur les bonnes pratiques et contribuer à l’évolution des référentiels.
- Piloter la démarche de plans modèles en lien avec les capacités de l’outil industriel.
Planificateur de Projets Industriel (H/F)
- Garantir la visibilité globale de la planification des projets NP.
- Proposer des stratégies d’anticipation et d’optimisation des flux.
- Assurer la mise à jour et l’évolution des données nécessaires à la planification.
- Garantir la cohérence et la synchronisation des projets dans les plannings.
- Participer activement aux projets transverses liés à l’amélioration des processus de planification.
Chef de Projet Industrialisation Produit (F/H)
Nous recrutons en CDI un Chef de Projet Industrialisation Produit Horlogerie F/H afin de rejoindre notre pôle d'Expertise Industrielle dans le cadre d'un projet de grande envergure et longue durée, d'extension des activités de notre partenaire situé à Genève.
En tant que Chef de Projet Industrialisation Produit Horlogerie F/H, vos missions seront :
- Planifier et animer les revues de convergences techniques, incluant les plans, le contrôle et les capacités des processus.
- Élaborer et industrialiser les gammes et nomenclatures des nouveaux produits.
- Piloter le planning des activités et gérer la levée des risques.
- Fédérer les ressources impliquées.
- Piloter et mettre en œuvre les évolutions des produits et des processus, en adaptant la gouvernance des séries en cours de vie.
- Capitaliser sur les bonnes pratiques et contribuer à l’évolution des référentiels.
- Piloter la démarche de plans modèles en lien avec les capacités de l’outil industriel.
Automaticien
Pour rejoindre nos équipes près de Fribourg, nous recherchons un Ingénieur Automaticien avec la maitrise de Beckhoff, Siemens, Rockwell.
Le projet :
- Développer, tester et valider des améliorations logicielles pour les machines outils CNC.
- Optimiser les performances des logiciels et rester à la pointe des technologies.
- Collaborer avec d’autres ingénieurs pour intégrer les solutions logicielles.
- Assurer la maintenance des logiciels existants et le support technique aux utilisateurs.
Project Manager – Equipment Design
We are looking for a proactive and detail-oriented Project Manager in Equipment Design to lead the development, design, and implementation of process equipment within a regulated environment. You will oversee technical design activities from concept to qualification, ensuring compliance with engineering standards, project timelines, and GMP requirements.
Your role:
- Lead equipment design projects from feasibility through to commissioning and qualification.
- Coordinate mechanical, automation, and process design activities with internal and external stakeholders.
- Develop and review technical specifications, design documentation, and FAT/SAT protocols.
- Manage supplier relationships, including technical alignment, design reviews, and project follow-up.
- Ensure budget and schedule control across all project phases.
- Oversee change management and risk assessment related to equipment design and modifications.
- Support CQV teams during qualification phases and participate in design improvement workshops.
- Guarantee compliance with GMP, safety, and quality standards for all equipment.
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Infrastructure Engineer
Asia - Singapore
Ingénierie Industrielle et Life-Science
CDI
Vos responsabilités
Job Description:
- Contribute to IT projects for Antaes clients
- Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
- Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
- When required, act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
- Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
- Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside Client’s office, according to the customer contracts, SLAs and monitoring requirements
- Manage the replacement of faulty equipment through the use of spares, and ensuring the timely replenishment the spare according to prescribed availability and sparing policy.
- To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
- Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
- Support the senior team members in the management, reporting, and co-ordination of day-day tasks
- Adhere to installation guidelines and industry best practices to deliver quality service and infrastructure operations
- Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions were provided
- Report and escalate to the next level those problems which cannot be fixed
- Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
- Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
- Manage local suppliers in the provision of services for the Client’s operations centres and report on services provided to management.
- Conducts the analysis, definition, documentation and testing of application & systems enhancements
- To provide onsite support to Users during the cutover of the services
- Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
- When/where required, be contactable for escalations and support, on and on-call standby basis during out of office hours.
- Contribute to the promotion of Antaes services on top of assistance provided to clients
Votre profil
Job Requirements:
- Diploma/Bachelor Degree in Computer Science, Electronic Engineering or equivalent
- 3 years experience with :
- - Operating System: RHEL 6/7, RHEL HA ,Windows Data center 2016 with clustering
- - Hardware: HP DL360 Gen 9, DELL R430XD, DELL R730XD / equivalent
- - Virtualization: ESXi, VMWare vsphere 6, VMware vCentre, VMware SRM Standard
- - MQ: MQ v8, MQ IPT, MQ Clustering, IBM License Manager
- - Web: Apache Web Server, Apache Tomcat Application Server
- - Monitoring tools: NagiosXI, NagiosLog, eG Monitoring suite
- - Firewall: Palo Alto 850 & PA-5220 (equivalent), Checkpoint Firewall (equivalent)
- - Load Balancer: F5 BIG-IP LTM i2600
- - Vulnerability Manager( IBM Qradar All-in-one console, Event collector), Waterfall MQ Agent (Waterfall for IBM Websphere MQ)
- - Other Technologies: RedHat Satellite/ Spacewalk, DHCP, TFTP, Mail, Squid (WEB Proxy),NFS, Active Directory,DNS,NTP,Yum repo, IPA, SysLog servers
- Unix / Linux Certification
- VMWare Certification
- ITIL Foundation v3 Certification
Our positions are open to people who have been recognized as disabled workers. T&S Group promotes diversity and equality in the workplace. All qualified M/F candidates are considered for employment on an equal basis.
À propos d'Antaes
Créée en 2007, Antaes est une société suisse de conseil en management et technologie classée dans le top 15 des sociétés de conseil en Suisse. Nous comptons plus de 300 ingénieurs expérimentés qui partagent notre passion.
Présents en Suisse, à Singapour, à Hong-Kong et en France, nous accompagnons nos clients suisses, et internationaux en intervenant dans les domaines suivants :
- Conseil en organisation et transformation
- Ingénierie Industrielle
- Management des systèmes d'Information
En rejoignant nos équipes vous découvrirez :
- Une équipe dynamique dans un esprit start-up
- Un accompagnement humain et un suivi de l’évolution de votre carrière
- Des challenges pour contribuer au développement de votre réseau
- Des événements : team building, meet-up, workshop, Winter Event …
-
Une entreprise certifiée @HappyAtWork et ayant une politique RSE engagée (médaille d’or Ecovadis2023)
