Infrastructure Engineer

Infrastructure Engineer
Voir toutes les offres

Infrastructure Engineer

Asia - Singapore
Ingénierie Industrielle et Life-Science
CDI
6/25/2024
POSTULER

Vos responsabilités

Job Description:

  • Contribute to IT projects for Antaes clients
  • Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
  • Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
  • When required, act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
  • Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
  • Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside Client’s office, according to the customer contracts, SLAs and monitoring requirements
  • Manage the replacement of faulty equipment through the use of spares, and ensuring the timely replenishment the spare according to prescribed availability and sparing policy.
  • To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
  • Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
  • Support the senior team members in the management, reporting, and co-ordination of day-day tasks
  • Adhere to installation guidelines and industry best practices to deliver quality service and infrastructure operations
  • Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions were provided
  • Report and escalate to the next level those problems which cannot be fixed
  • Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
  • Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
  • Manage local suppliers in the provision of services for the Client’s operations centres and report on services provided to management.
  • Conducts the analysis, definition, documentation and testing of application & systems enhancements
  • To provide onsite support to Users during the cutover of the services
  • Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
  • When/where required, be contactable for escalations and support, on and on-call standby basis during out of office hours.
  • Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Description:

  • Contribute to IT projects for Antaes clients
  • Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
  • Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
  • When required, act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
  • Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
  • Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside Client’s office, according to the customer contracts, SLAs and monitoring requirements
  • Manage the replacement of faulty equipment through the use of spares, and ensuring the timely replenishment the spare according to prescribed availability and sparing policy.
  • To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
  • Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
  • Support the senior team members in the management, reporting, and co-ordination of day-day tasks
  • Adhere to installation guidelines and industry best practices to deliver quality service and infrastructure operations
  • Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions were provided
  • Report and escalate to the next level those problems which cannot be fixed
  • Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
  • Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
  • Manage local suppliers in the provision of services for the Client’s operations centres and report on services provided to management.
  • Conducts the analysis, definition, documentation and testing of application & systems enhancements
  • To provide onsite support to Users during the cutover of the services
  • Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
  • When/where required, be contactable for escalations and support, on and on-call standby basis during out of office hours.
  • Contribute to the promotion of Antaes services on top of assistance provided to clients

Votre profil

This is some text inside of a div block.

Job Requirements:

  • Diploma/Bachelor Degree in Computer Science, Electronic Engineering or equivalent
  • 3 years experience with :
  • - Operating System: RHEL 6/7, RHEL HA ,Windows Data center 2016 with clustering
  • - Hardware: HP DL360 Gen 9, DELL R430XD, DELL R730XD / equivalent
  • - Virtualization: ESXi, VMWare vsphere 6, VMware vCentre, VMware SRM Standard
  • - MQ: MQ v8, MQ IPT, MQ Clustering, IBM License Manager
  • - Web: Apache Web Server, Apache Tomcat Application Server
  • - Monitoring tools: NagiosXI, NagiosLog, eG Monitoring suite
  • - Firewall: Palo Alto 850 & PA-5220 (equivalent), Checkpoint Firewall (equivalent)
  • - Load Balancer: F5 BIG-IP LTM i2600
  • - Vulnerability Manager( IBM Qradar All-in-one console, Event collector), Waterfall MQ Agent (Waterfall for IBM Websphere MQ)
  • - Other Technologies: RedHat Satellite/ Spacewalk, DHCP, TFTP, Mail, Squid (WEB Proxy),NFS, Active Directory,DNS,NTP,Yum repo, IPA, SysLog servers
  • Unix / Linux Certification
  • VMWare Certification
  • ITIL Foundation v3 Certification

À propos d'Antaes

Créée en 2007, Antaes est une société suisse de conseil en management et technologie classée dans le top 15 des sociétés de conseil en Suisse. Nous comptons plus de 300 ingénieurs expérimentés qui partagent notre passion.

 

Présents en Suisse, à Singapour, à Hong-Kong et en France, nous accompagnons nos clients suisses, et internationaux en intervenant dans les domaines suivants :

  • Conseil en organisation et transformation
  • Ingénierie Industrielle
  • Management des systèmes d'Information

 

En rejoignant nos équipes vous découvrirez :

  • Une équipe dynamique dans un esprit start-up
  • Un accompagnement humain et un suivi de l’évolution de votre carrière
  • Des challenges pour contribuer au développement de votre réseau
  • Des événements : team building, meet-up, workshop, Winter Event …
  • Une entreprise certifiée @HappyAtWork et ayant une politique RSE engagée (médaille d’or Ecovadis2023)

POSTULER
Nos autres offres

Data Analyst Logistique H/F

Suisse - Genève
CDI
Ingénierie Industrielle et Life-Science

Nous recrutons en CDI un Data Analyst Logistique H/F afin de rejoindre notre pôle d'expertise dans le cadre d'un projet de grande envergure et longue durée, d'extension des activités de notre partenaire.

 

En tant que Data Analyst Logistique H/F, vos missions seront :

 

  • Participer aux démarches et projets logistiques en apportant une expertise analytique à travers des études de dimensionnement et la définition d’indicateurs clés de performance.
  • Comprendre les enjeux métiers en interaction avec les équipes opérationnelles et les clients internes afin d’identifier, formaliser et analyser les besoins, contraintes et objectifs.
  • Cartographier les flux logistiques en modélisant les flux physiques et numériques, et en identifiant les points de collecte de données ainsi que les indicateurs de performance associés.
  • Extraire les données issues des systèmes sources (SAP, MES, LES, équipements industriels).
  • Traiter, structurer et fiabiliser les données afin d’en garantir la qualité, la cohérence et la pertinence pour les analyses.
  • Réaliser des analyses approfondies visant à identifier des tendances, des leviers d’optimisation ou à répondre à des besoins projets (choix de concepts, organisation logistique).
  • Concevoir des tableaux de bord et des indicateurs de pilotage et de suivi à l’aide de Tableau.
  • Restituer les résultats, analyses et recommandations de manière claire, synthétique et impactante afin de faciliter la prise de décision.
Voir l'offre

Métrologue Industriel - Contrôle Dimensionnel H/F

Suisse - Vaud
CDI
Ingénierie Industrielle et Life-Science

Nous recrutons en CDI un Métrologue Industriel - Contrôle Dimensionnel H/F afin de rejoindre notre pôle d'expertise industrielle, dans le cadre d'un projet de grande envergure et de longue durée d'extension des activités de notre partenaire.

 

En tant que Métrologue Industriel - Contrôle Dimensionnel H/F, vos missions seront :

 

  • Réaliser des opérations de mesure physique à l’aide de moyens de contrôle tridimensionnels tels que des machines de mesure tridimensionnelle (MMT), des laser trackers et des bras de mesure polyarticulés Faro.
  • Assurer la programmation, la validation et l’optimisation des programmes de mesure 3D, en veillant à leur performance et à leur conformité aux exigences métrologiques.
  • Référent en métrologie tridimensionnelle, vous jouez également un rôle de formateur auprès des équipes internes. À ce titre, vous accompagnez les techniciens dans la prise en main des équipements 3D et dans l’application des bonnes pratiques de mesure.
  • Elaborer et déployer les procédures de métrologie, les fiches d’instruction ainsi que les documents de suivi associés.
  • Rédiger les procès-verbaux de contrôle en analysant, interprétant et exploitant les résultats de mesure et les données statistiques.
  • Vous intervenez ponctuellement chez les fournisseurs en Europe (environ 10 % du temps), où vous réalisez des contrôles en cours de fabrication, analysez les non-conformités et rédigez les rapports associés.
Voir l'offre

Chef de Projet Industrialisation Produit Horlogerie F/H

Suisse - Genève
CDI
Ingénierie Industrielle et Life-Science

Nous recrutons en CDI un Chef de Projet Industrialisation Produit Horlogerie F/H afin de rejoindre notre pôle d'Expertise Industrielle dans le cadre d'un projet de grande envergure et longue durée, d'extension des activités de notre partenaire situé à Genève.

 

En tant que Chef de Projet Industrialisation Produit Horlogerie F/H, vos missions seront :

 

 

  • Planifier et animer les revues de convergences techniques, incluant les plans, le contrôle et les capacités des processus.
  • Élaborer et industrialiser les gammes et nomenclatures des nouveaux produits.
  • Piloter le planning des activités et gérer la levée des risques.
  • Fédérer les ressources impliquées.
  • Piloter et mettre en œuvre les évolutions des produits et des processus, en adaptant la gouvernance des séries en cours de vie.
  • Capitaliser sur les bonnes pratiques et contribuer à l’évolution des référentiels.
  • Piloter la démarche de plans modèles en lien avec les capacités de l’outil industriel.
Voir l'offre

Cloud Architect

Asia - Singapore
CDI
Conseil et Business Management

Responsibilities

  • Maintain the Division/Department architecture reference documentation all along with the changes brought by projects:
  1. IT system diagrams (Division level, or per sub-block)
  2. Application referential (with the help of Application Owners)
  3. Division level principles and related non-conformities and remediation plans
  4. Obsolescence KPIs
  • Lead the solution architecture on the projects he/she is assigned to:
  1. Supporting the Project Manager/Business Analysts during solution ideation, design, and implementation
  2. Collaborating with application teams and Business Analysts/Tech leads of impacted applications to design the solution
  3. Ensuring the alignment of projects with our architecture principles and IT standards
  4. Ensuring the solution is optimized for running on our IBM Private Cloud
  • Support project managers and tech leads along the architecture validation process by:
  1. Leading the build of a consistent architecture documentation
  2. Presenting projects in architecture validation committee
  3. Being the reference point on a set of applications for support/evolution activities
  4. Supporting the architecture process till the go-live
  5. Bringing Cloud and architecture awareness to application teams
  • Being the reference architect on a set of applications for support/evolution activities (having low architecture impacts), before and after they are migrated into the Cloud platform.
  • Collaborate with following roles:
  1. Project managers/Business analyst of major transversal projects he/she is assigned to
  2. Tech leads/Developers, to understand the architecture of the applications/screens and analyze potential issues
  3. Application owner, to update the referential information on applications
  4. Engineering and Production team, to check the availability/compatibility with infrastructure/Cloud services
  5. Enterprise Architects, to facilitate the review and validation process.
  • Ensure the reference documentation is updated all along the changes brought by projects:
  1. Application referential
  2. IT architecture diagrams and documents
  3. Application non-conformities and remediation plans
  4. Architecture principles, checklist, guidelines
  • Provide and share specific expertise on our Cloud capabilities and in selected technical areas
  • Participate in studies and proof-of-concepts with the business before a project is launched
Voir l'offre

Senior Frontend Developer - Angular

Asia - Singapore
CDI
Conseil et Business Management

We’re seeking a hands-on Software Developer to design, implement, and refine features across the product. You’ll collaborate with peers to deliver maintainable software, participate in code reviews, and mentor junior developers. You’ll also help evolve the codebase, estimate development effort, and contribute to end-to-end delivery from feature inception to production.

Key Responsibilities

  • Develop and test new features for our product, ensuring quality and maintainability.

  • Participate in constructive design discussions to deliver practical, maintainable solutions.

  • Make recommendations on how to evolve the code base to improve performance, reliability, and scalability.

  • Accurately estimate development effort and contribute to sprint planning.

  • Squash bugs promptly and implement robust fixes.

  • Participate in peer code reviews to share knowledge and ensure code quality.

  • Mentor junior developers to help grow technical capability within the team.

Functional and Transversal Competencies

  • Familiar with CI/CD of Frontend Deployment.

  • Familiar with Banking Domain (or tailor to your domain if not banking).

Voir l'offre
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Infrastructure Engineer

Asia - Singapore
Ingénierie Industrielle et Life-Science
CDI

Vos responsabilités

This is some text inside of a div block.

Job Description:

  • Contribute to IT projects for Antaes clients
  • Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
  • Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
  • When required, act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
  • Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
  • Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside Client’s office, according to the customer contracts, SLAs and monitoring requirements
  • Manage the replacement of faulty equipment through the use of spares, and ensuring the timely replenishment the spare according to prescribed availability and sparing policy.
  • To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
  • Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
  • Support the senior team members in the management, reporting, and co-ordination of day-day tasks
  • Adhere to installation guidelines and industry best practices to deliver quality service and infrastructure operations
  • Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions were provided
  • Report and escalate to the next level those problems which cannot be fixed
  • Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
  • Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
  • Manage local suppliers in the provision of services for the Client’s operations centres and report on services provided to management.
  • Conducts the analysis, definition, documentation and testing of application & systems enhancements
  • To provide onsite support to Users during the cutover of the services
  • Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
  • When/where required, be contactable for escalations and support, on and on-call standby basis during out of office hours.
  • Contribute to the promotion of Antaes services on top of assistance provided to clients

Votre profil

This is some text inside of a div block.

Job Requirements:

  • Diploma/Bachelor Degree in Computer Science, Electronic Engineering or equivalent
  • 3 years experience with :
  • - Operating System: RHEL 6/7, RHEL HA ,Windows Data center 2016 with clustering
  • - Hardware: HP DL360 Gen 9, DELL R430XD, DELL R730XD / equivalent
  • - Virtualization: ESXi, VMWare vsphere 6, VMware vCentre, VMware SRM Standard
  • - MQ: MQ v8, MQ IPT, MQ Clustering, IBM License Manager
  • - Web: Apache Web Server, Apache Tomcat Application Server
  • - Monitoring tools: NagiosXI, NagiosLog, eG Monitoring suite
  • - Firewall: Palo Alto 850 & PA-5220 (equivalent), Checkpoint Firewall (equivalent)
  • - Load Balancer: F5 BIG-IP LTM i2600
  • - Vulnerability Manager( IBM Qradar All-in-one console, Event collector), Waterfall MQ Agent (Waterfall for IBM Websphere MQ)
  • - Other Technologies: RedHat Satellite/ Spacewalk, DHCP, TFTP, Mail, Squid (WEB Proxy),NFS, Active Directory,DNS,NTP,Yum repo, IPA, SysLog servers
  • Unix / Linux Certification
  • VMWare Certification
  • ITIL Foundation v3 Certification
Our positions are open to people who have been recognized as disabled workers. T&S Group promotes diversity and equality in the workplace. All qualified M/F candidates are considered for employment on an equal basis.

À propos d'Antaes

Créée en 2007, Antaes est une société suisse de conseil en management et technologie classée dans le top 15 des sociétés de conseil en Suisse. Nous comptons plus de 300 ingénieurs expérimentés qui partagent notre passion.

 

Présents en Suisse, à Singapour, à Hong-Kong et en France, nous accompagnons nos clients suisses, et internationaux en intervenant dans les domaines suivants :

  • Conseil en organisation et transformation
  • Ingénierie Industrielle
  • Management des systèmes d'Information

 

En rejoignant nos équipes vous découvrirez :

  • Une équipe dynamique dans un esprit start-up
  • Un accompagnement humain et un suivi de l’évolution de votre carrière
  • Des challenges pour contribuer au développement de votre réseau
  • Des événements : team building, meet-up, workshop, Winter Event …
  • Une entreprise certifiée @HappyAtWork et ayant une politique RSE engagée (médaille d’or Ecovadis2023)