Field Network Engineer

Field Network Engineer
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Field Network Engineer

Asia - Singapore
Industrial Engineering and Life-Science
Permanent
January 13, 2026
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About the role

Job Description:

  • Contribute to IT projects for Antaes clients
  • Perform onsite installation, maintenance, and repairs of IT equipment (PCs, printers, LAN/WAN hardware) in accordance with industry best practices.
  • Act as the Single Point of Contact (SPOC) when required, coordinating with internal resolver groups and the Service Desk to resolve incidents within prescribed SLAs.
  • Conduct hardware/software testing and coordinate local acceptance testing with customers and third-party vendors.
  • Perform preventive maintenance schedules according to manufacturer specifications.
  • Troubleshoot high-level LAN/WAN protocols and configure network equipment (Cisco, etc.).
  • Conduct site surveys for new customer premises to prepare for product and service installations.
  • Support and troubleshoot Ethernet networks and various WAN technologies (DSL, Leased Lines, IP VPN, etc.).
  • Assist in managing the field services team, improving working processes, and coaching coworkers on operational issues.
  • Prioritize day-to-day tasks and ensure the team adheres to country-level policies and procedures.
  • Manage local suppliers and report on service performance to regional management.
  • Manage the replacement of faulty equipment and ensure the timely replenishment of spare parts in accordance with spare parts policies.
  • Initiate the timely return of faulty customer equipment to ensure the shortest possible repair cycle.
  • Ensure all field service data is accurately recorded in the Service Hub for all assigned Incidents and Change Orders.
  • Keep accurate daily logs (AVMA Daily Diary) and provide monthly performance reports on workshop activities.
  • Escalate all observed operational problems to the appropriate points of contact.
  • Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Description:

  • Contribute to IT projects for Antaes clients
  • Perform onsite installation, maintenance, and repairs of IT equipment (PCs, printers, LAN/WAN hardware) in accordance with industry best practices.
  • Act as the Single Point of Contact (SPOC) when required, coordinating with internal resolver groups and the Service Desk to resolve incidents within prescribed SLAs.
  • Conduct hardware/software testing and coordinate local acceptance testing with customers and third-party vendors.
  • Perform preventive maintenance schedules according to manufacturer specifications.
  • Troubleshoot high-level LAN/WAN protocols and configure network equipment (Cisco, etc.).
  • Conduct site surveys for new customer premises to prepare for product and service installations.
  • Support and troubleshoot Ethernet networks and various WAN technologies (DSL, Leased Lines, IP VPN, etc.).
  • Assist in managing the field services team, improving working processes, and coaching coworkers on operational issues.
  • Prioritize day-to-day tasks and ensure the team adheres to country-level policies and procedures.
  • Manage local suppliers and report on service performance to regional management.
  • Manage the replacement of faulty equipment and ensure the timely replenishment of spare parts in accordance with spare parts policies.
  • Initiate the timely return of faulty customer equipment to ensure the shortest possible repair cycle.
  • Ensure all field service data is accurately recorded in the Service Hub for all assigned Incidents and Change Orders.
  • Keep accurate daily logs (AVMA Daily Diary) and provide monthly performance reports on workshop activities.
  • Escalate all observed operational problems to the appropriate points of contact.
  • Contribute to the promotion of Antaes services on top of assistance provided to clients

Your profile

This is some text inside a div block.

Job Requirements:

  • A minimum of a bachelor's degree in Computer Science, Electrical Engineering, or an equivalent IT qualification in the country.
  • CompTIA Network or CompTIA Server+ certification
  • Preferred knowledge of ITIL and service management practices.
  • Understanding of, and the ability to install and configure, servers and workstations (Microsoft/Unix/Thin Clients), including operating system software down to the component level.
  • Proficiency in Microsoft Office products and the configuration of end-user applications.
  • Strong knowledge of LAN protocols and Cisco LAN/WAN equipment.
  • Understanding of WAN infrastructures and data communications technologies such as DSL, ISDN, leased lines, IP VPN, Frame Relay, and ATM.
  • Understanding of VSAT (required for specific regions)

About Antaes

Founded in 2007, Antaes is a Swiss management and technology consulting firm ranked among the top 15 consulting firms in Switzerland. We have more than 300 experienced engineers who share our passion.

 

With offices in Switzerland, Singapore, Hong Kong, and France, we support our clients and international clients by providing services in the following areas:

  • Organizational and Transformation Consulting
  • Industrial Engineering
  • Information Systems Management

 

When you join our team, you’ll discover:

  • A dynamic team with a startup mindset
  • Personalized support and guidance as your career progresses
  • Challenges to help you grow your network
  • Events: team-building activities, meetups, workshops, Winter Event …
  • A company certified by @HappyAtWork with a strong commitment to CSR (Ecovadis Gold Medal 2023)

APPLY
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Field Network Engineer

Asia - Singapore
Industrial Engineering and Life-Science
Permanent

About the role

This is some text inside a div block.

Job Description:

  • Contribute to IT projects for Antaes clients
  • Perform onsite installation, maintenance, and repairs of IT equipment (PCs, printers, LAN/WAN hardware) in accordance with industry best practices.
  • Act as the Single Point of Contact (SPOC) when required, coordinating with internal resolver groups and the Service Desk to resolve incidents within prescribed SLAs.
  • Conduct hardware/software testing and coordinate local acceptance testing with customers and third-party vendors.
  • Perform preventive maintenance schedules according to manufacturer specifications.
  • Troubleshoot high-level LAN/WAN protocols and configure network equipment (Cisco, etc.).
  • Conduct site surveys for new customer premises to prepare for product and service installations.
  • Support and troubleshoot Ethernet networks and various WAN technologies (DSL, Leased Lines, IP VPN, etc.).
  • Assist in managing the field services team, improving working processes, and coaching coworkers on operational issues.
  • Prioritize day-to-day tasks and ensure the team adheres to country-level policies and procedures.
  • Manage local suppliers and report on service performance to regional management.
  • Manage the replacement of faulty equipment and ensure the timely replenishment of spare parts in accordance with spare parts policies.
  • Initiate the timely return of faulty customer equipment to ensure the shortest possible repair cycle.
  • Ensure all field service data is accurately recorded in the Service Hub for all assigned Incidents and Change Orders.
  • Keep accurate daily logs (AVMA Daily Diary) and provide monthly performance reports on workshop activities.
  • Escalate all observed operational problems to the appropriate points of contact.
  • Contribute to the promotion of Antaes services on top of assistance provided to clients

Your profile

This is some text inside a div block.

Job Requirements:

  • A minimum of a bachelor's degree in Computer Science, Electrical Engineering, or an equivalent IT qualification in the country.
  • CompTIA Network or CompTIA Server+ certification
  • Preferred knowledge of ITIL and service management practices.
  • Understanding of, and the ability to install and configure, servers and workstations (Microsoft/Unix/Thin Clients), including operating system software down to the component level.
  • Proficiency in Microsoft Office products and the configuration of end-user applications.
  • Strong knowledge of LAN protocols and Cisco LAN/WAN equipment.
  • Understanding of WAN infrastructures and data communications technologies such as DSL, ISDN, leased lines, IP VPN, Frame Relay, and ATM.
  • Understanding of VSAT (required for specific regions)
Our positions are open to individuals who have been recognized as workers with disabilities. T&S Group promotes diversity and equality in the workplace. All qualified male and female candidates are considered for employment on an equal basis.

About Antaes

Founded in 2007, Antaes is a Swiss management and technology consulting firm ranked among the top 15 consulting firms in Switzerland. We have more than 300 experienced engineers who share our passion.

 

With offices in Switzerland, Singapore, Hong Kong, and France, we support our clients and international clients by providing services in the following areas:

  • Organizational and Transformation Consulting
  • Industrial Engineering
  • Information Systems Management

 

When you join our team, you’ll discover:

  • A dynamic team with a startup mindset
  • Personalized support and guidance as your career progresses
  • Challenges to help you grow your network
  • Events: team-building activities, meetups, workshops, Winter Event …
  • A company certified by @HappyAtWork with a strong commitment to CSR (Ecovadis Gold Medal 2023)