Infrastructure Engineer

Infrastructure Engineer
See all offers

Infrastructure Engineer

Asia - Singapore
Industrial Engineering and Life-Science
Permanent
6/25/2024
APPLY

About the role

Job Description:

  • Contribute to IT projects for Antaes clients
  • Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
  • Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
  • When required, act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
  • Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
  • Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside Client's office, according to the customer contracts, SLAs and monitoring requirements
  • Manage the replacement of faulty equipment through the use of spares, and ensuring the timely replenishment the spare according to prescribed availability and sparing policy.
  • To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
  • Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
  • Support the senior team members in the management, reporting, and co-ordination of day-day tasks
  • Adhere to installation guidelines and industry best practices to deliver quality service and infrastructure operations
  • Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions were provided
  • Report and escalate to the next level those problems which cannot be fixed
  • Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
  • Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
  • Manage local suppliers in the provision of services for the Client's operations centers and report on services provided to management.
  • Conducts the analysis, definition, documentation and testing of application & systems enhancements
  • To provide onsite support to Users during the cutover of the services
  • Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
  • When/where required, be contactable for escalations and support, on and on-call standby basis during out of office hours.
  • Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Description:

  • Contribute to IT projects for Antaes clients
  • Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
  • Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
  • When required, act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
  • Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
  • Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside Client's office, according to the customer contracts, SLAs and monitoring requirements
  • Manage the replacement of faulty equipment through the use of spares, and ensuring the timely replenishment the spare according to prescribed availability and sparing policy.
  • To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
  • Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
  • Support the senior team members in the management, reporting, and co-ordination of day-day tasks
  • Adhere to installation guidelines and industry best practices to deliver quality service and infrastructure operations
  • Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions were provided
  • Report and escalate to the next level those problems which cannot be fixed
  • Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
  • Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
  • Manage local suppliers in the provision of services for the Client's operations centers and report on services provided to management.
  • Conducts the analysis, definition, documentation and testing of application & systems enhancements
  • To provide onsite support to Users during the cutover of the services
  • Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
  • When/where required, be contactable for escalations and support, on and on-call standby basis during out of office hours.
  • Contribute to the promotion of Antaes services on top of assistance provided to clients

Your profile

This is some text inside of a div block.

Job Requirements:

  • Diploma/Bachelor Degree in Computer Science, Electronic Engineering or equivalent
  • 3 years experience with :
  • - Operating System: RHEL 6/7, RHEL HA ,Windows Data center 2016 with clustering
  • - Hardware: HP DL360 Gen 9, DELL R430XD, DELL R730XD / equivalent
  • - Virtualization: ESXi, VMWare vsphere 6, VMware vCentre, VMware SRM Standard
  • - MQ: MQ v8, MQ IPT, MQ Clustering, IBM License Manager
  • - Web: Apache Web Server, Apache Tomcat Application Server
  • - Monitoring tools: NagiosXI, NagiosLog, eG Monitoring suite
  • - Firewall: Palo Alto 850 & PA-5220 (equivalent), Checkpoint Firewall (equivalent)
  • - Load Balancer: F5 BIG-IP LTM i2600
  • - Vulnerability Manager( IBM Qradar All-in-one console, Event collector), Waterfall MQ Agent (Waterfall for IBM Websphere MQ)
  • - Other Technologies: RedHat Satellite/ Spacewalk, DHCP, TFTP, Mail, Squid (WEB Proxy),NFS, Active Directory,DNS,NTP,Yum repo, IPA, SysLog servers
  • Unix / Linux Certification
  • VMWare Certification
  • ITIL Foundation v3 Certification

About Antaes

Founded in 2007, Antaes is a Swiss management and technology consulting company ranked among the top 15 consulting firms in Switzerland. We employ over 300 experienced consultants who share our passion.

 

With offices in Switzerland, Singapore, Hong Kong and France, we support our Swiss and international customers at clients in the following areas:

  • Organization and transformation consulting
  • Industrial Engineering
  • Information Systems Management

 

By joining our teams you will discover :

  • A dynamic team in a start-up spirit
  • Human support and career development monitoring
  • Challenges to help develop your network
  • Events: team building, meet-up, workshop, Winter Event ...
  • An @HappyAtWork certified company with a committed CSR policy (Ecovadis2023 Gold Medal)

APPLY
Our other offers

Investigations Specialist - Biotech

Switzerland - Vaud
Permanent
Industrial Engineering and Life-Science

Location : Vaud

Start date: Asap

Workload: 100%, on-site

 

 

To join our Life Sciences team in Vaud, we are looking for an Investigations Specialist. You will manage and resolve manufacturing deviations in the Downstream Processing (DSP) area, ensuring timely and compliant investigations within the quality system.

 

 

The project:

  • Lead deviation investigations using Six Sigma methods (DMAIC, Ishikawa, 5M, etc.).
  • Evaluate equipment, product, and material impacts with expert support.
  • Identify root causes and define corrective/preventive actions (CAPA).
  • Prepare and present investigation reports and action plans.
  • Track key performance indicators (deviations and CAPA).
  • Facilitate cross-functional workshops when needed.
See the offer

Occupational Safety Engineer

Switzerland - Geneva
Permanent
Industrial Engineering and Life-Science

Locations : Geneva

Start date : Asap

Staffing: 100%, on site

 

 

To join our teams near Geneva, we are recruiting an Occupational Health and Safety Engineer.

 

 

The project :

  • Implement and monitor health and safety policy across several departments.
  • Manage the health and safety management system (risk analysis, audits, training, reporting, action plans).
  • Contribute your safety expertise to construction and renovation projects.
  • Ensure fire safety compliance and coordinate relations with authorities and partners (inspectorate, OCIRT, SUVA, etc.).
  • Participate in the continuous improvement of QSSE management systems.

 

See the offer

Industrialization & Environment Project Manager

Switzerland - Geneva
Permanent
Industrial Engineering and Life-Science

Locations : Geneva

Start date : Asap

Staffing: 100%, on site

 

 

To join our teams in Geneva, we are recruiting an Industrialization & Environment Project Manager whose main mission will be to guarantee legal compliance and the reduction of environmental impacts in the context of industrial equipment acquisition projects.

 

 

The project :

  • Manage the continuous improvement of equipment specifications, integrating environmental and energy requirements.
  • Define objectives and guide the sustainability strategy for industrial equipment acquisition projects at production sites.
  • Promote and integrate eco-design principles into the development of new equipment.
  • On priority projects, ensure the management of environmental objectives, from the definition of specifications to industrial qualification, by mobilizing all stakeholders.
  • Evaluate technical concepts, validate proposed solutions and contribute to decision-making.
  • Organize the capitalization and valorization of environmental data in dedicated IT tools.
  • Participate in internal skills networks and cross-functional groups.
  • Communicate proactively and clearly with all your contacts.

 

See the offer

Automation technician

Switzerland - Fribourg
Permanent
Industrial Engineering and Life-Science

To join our teams near Freiburg, we are looking for an Automation Engineer with mastery of Beckhoff, Siemens, Rockwell.

 

 

The project :

  • Develop, test and validate software enhancements for CNC machine tools.
  • Optimize software performance and stay at the cutting edge of technology.
  • Collaborate with other engineers to integrate software solutions.
  • Maintain existing software and provide technical support to users.

 

See the offer

Project Manager - Equipment Design

Switzerland - Vaud
Permanent
Industrial Engineering and Life-Science

We are looking for a proactive and detail-oriented Project Manager in Equipment Design to lead the development, design, and implementation of process equipment within a regulated environment. You will oversee technical design activities from concept to qualification, ensuring compliance with engineering standards, project timelines, and GMP requirements.

 

 

Your role:

  • Lead equipment design projects from feasibility through to commissioning and qualification.
  • Coordinate mechanical, automation, and process design activities with internal and external stakeholders.
  • Develop and review technical specifications, design documentation, and FAT/SAT protocols.
  • Manage supplier relationships, including technical alignment, design reviews, and project follow-up.
  • Ensure budget and schedule control across all project phases.
  • Oversee change management and risk assessment related to equipment design and modifications.
  • Support CQV teams during qualification phases and participate in design improvement workshops.
  • Guarantee compliance with GMP, safety, and quality standards for all equipment.
See the offer
APPLICATION FORM
* required fields
By submitting this form, you acknowledge that you have read our website's privacy policy, which includes your rights regarding your personal data.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Infrastructure Engineer

Asia - Singapore
Industrial Engineering and Life-Science
Permanent

About the role

This is some text inside of a div block.

Job Description:

  • Contribute to IT projects for Antaes clients
  • Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
  • Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
  • When required, act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
  • Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
  • Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside Client's office, according to the customer contracts, SLAs and monitoring requirements
  • Manage the replacement of faulty equipment through the use of spares, and ensuring the timely replenishment the spare according to prescribed availability and sparing policy.
  • To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
  • Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
  • Support the senior team members in the management, reporting, and co-ordination of day-day tasks
  • Adhere to installation guidelines and industry best practices to deliver quality service and infrastructure operations
  • Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions were provided
  • Report and escalate to the next level those problems which cannot be fixed
  • Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
  • Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
  • Manage local suppliers in the provision of services for the Client's operations centers and report on services provided to management.
  • Conducts the analysis, definition, documentation and testing of application & systems enhancements
  • To provide onsite support to Users during the cutover of the services
  • Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
  • When/where required, be contactable for escalations and support, on and on-call standby basis during out of office hours.
  • Contribute to the promotion of Antaes services on top of assistance provided to clients

Your profile

This is some text inside of a div block.

Job Requirements:

  • Diploma/Bachelor Degree in Computer Science, Electronic Engineering or equivalent
  • 3 years experience with :
  • - Operating System: RHEL 6/7, RHEL HA ,Windows Data center 2016 with clustering
  • - Hardware: HP DL360 Gen 9, DELL R430XD, DELL R730XD / equivalent
  • - Virtualization: ESXi, VMWare vsphere 6, VMware vCentre, VMware SRM Standard
  • - MQ: MQ v8, MQ IPT, MQ Clustering, IBM License Manager
  • - Web: Apache Web Server, Apache Tomcat Application Server
  • - Monitoring tools: NagiosXI, NagiosLog, eG Monitoring suite
  • - Firewall: Palo Alto 850 & PA-5220 (equivalent), Checkpoint Firewall (equivalent)
  • - Load Balancer: F5 BIG-IP LTM i2600
  • - Vulnerability Manager( IBM Qradar All-in-one console, Event collector), Waterfall MQ Agent (Waterfall for IBM Websphere MQ)
  • - Other Technologies: RedHat Satellite/ Spacewalk, DHCP, TFTP, Mail, Squid (WEB Proxy),NFS, Active Directory,DNS,NTP,Yum repo, IPA, SysLog servers
  • Unix / Linux Certification
  • VMWare Certification
  • ITIL Foundation v3 Certification
Our positions are open to people who have been recognized as disabled workers. T&S Group promotes diversity and equality in the workplace. All qualified M/F candidates are considered for employment on an equal basis.

About Antaes

Founded in 2007, Antaes is a Swiss management and technology consulting company ranked among the top 15 consulting firms in Switzerland. We employ over 300 experienced consultants who share our passion.

 

With offices in Switzerland, Singapore, Hong Kong and France, we support our Swiss and international customers at clients in the following areas:

  • Organization and transformation consulting
  • Industrial Engineering
  • Information Systems Management

 

By joining our teams you will discover :

  • A dynamic team in a start-up spirit
  • Human support and career development monitoring
  • Challenges to help develop your network
  • Events: team building, meet-up, workshop, Winter Event ...
  • An @HappyAtWork certified company with a committed CSR policy (Ecovadis2023 Gold Medal)