IT Technical Project Manager - Retail

IT Technical Project Manager - Retail
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IT Technical Project Manager - Retail

Switzerland - Geneva
Digital and Information System
Permanent
3/12/2024
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About the role

About the Role:

As a Retail Project Manager within our clienteling team, you will be at the heart of our client's retail ecosystem, overseeing a suite of retail solutions across all countries. Your role is pivotal in identifying and addressing the needs of the business users, ensuring the seamless operation of the IT Retail solutions, and driving the continuous improvement of the retail information eco-system.

Main Responsibilities:

  • Ecosystem Management: Oversee the ecosystem of retail solutions, ensuring they meet the business needs and align with the group's quality standards.
  • Solution Availability: Ensure the availability and proper functioning of IT Retail solutions, clienteling, and future solutions under study. Monitor system performance and issue alerts as necessary.
  • Technical Training: Train and support team members to enhance their technical expertise.
  • System Architecture: Participate in defining the IT system architecture, maintaining and developing interfaces with other solutions (ERP, CRM, OMS, eCOM, data warehouse, etc.).
  • Integration and Improvement: Guarantee efficient system integration, propose improvements, and support business users with IT tools.
  • Vendor Management: Maintain effective contact with suppliers and oversee application developments.
  • Technological Vigilance: Ensure technological watch, challenge the existing systems, and manage the implementation of new solutions within the Retail IS.
  • Testing and Deployment: Coordinate integrated and UAT tests and manage the solution deployment, including change management.
  • Support: Handle certain qualified support requests (Level 3) and promote continuous improvement and automation of tasks.
  • Collaboration: Foster effective collaboration between central and regional teams, maintaining a macro view of other teams' architectures.

About the Role:

As a Retail Project Manager within our clienteling team, you will be at the heart of our client's retail ecosystem, overseeing a suite of retail solutions across all countries. Your role is pivotal in identifying and addressing the needs of the business users, ensuring the seamless operation of the IT Retail solutions, and driving the continuous improvement of the retail information eco-system.

Main Responsibilities:

  • Ecosystem Management: Oversee the ecosystem of retail solutions, ensuring they meet the business needs and align with the group's quality standards.
  • Solution Availability: Ensure the availability and proper functioning of IT Retail solutions, clienteling, and future solutions under study. Monitor system performance and issue alerts as necessary.
  • Technical Training: Train and support team members to enhance their technical expertise.
  • System Architecture: Participate in defining the IT system architecture, maintaining and developing interfaces with other solutions (ERP, CRM, OMS, eCOM, data warehouse, etc.).
  • Integration and Improvement: Guarantee efficient system integration, propose improvements, and support business users with IT tools.
  • Vendor Management: Maintain effective contact with suppliers and oversee application developments.
  • Technological Vigilance: Ensure technological watch, challenge the existing systems, and manage the implementation of new solutions within the Retail IS.
  • Testing and Deployment: Coordinate integrated and UAT tests and manage the solution deployment, including change management.
  • Support: Handle certain qualified support requests (Level 3) and promote continuous improvement and automation of tasks.
  • Collaboration: Foster effective collaboration between central and regional teams, maintaining a macro view of other teams' architectures.

Your profile

This is some text inside of a div block.

Qualifications:

  • Minimum 5 years of experience in an IT Retail department, preferably with experience in clienteling solutions.
  • Proven track record in deploying/configuring integrated software packages in international environments.
  • Proficiency in API management (best practices, use, testing, monitoring).
  • Fluent in English with excellent communication skills, both verbal and written.
  • Familiarity with Agile methodologies and the Scrum Framework is a plus.
  • Strong skills in knowledge transfer, with a focus on rigor and transparency.

About Antaes

Founded in 2007, Antaes is a Swiss management and technology consulting company ranked among the top 15 consulting firms in Switzerland. We employ over 300 experienced consultants who share our passion.

 

With offices in Switzerland, Singapore, Hong Kong and France, we support our Swiss and international customers at clients in the following areas:

  • Organization and transformation consulting
  • Industrial Engineering
  • Information Systems Management

 

By joining our teams you will discover :

  • A dynamic team in a start-up spirit
  • Human support and career development monitoring
  • Challenges to help develop your network
  • Events: team building, meet-up, workshop, Winter Event ...
  • An @HappyAtWork certified company with a committed CSR policy (Ecovadis2023 Gold Medal)

APPLY
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IT Technical Project Manager - Retail

Switzerland - Geneva
Digital and Information System
Permanent

About the role

This is some text inside of a div block.

About the Role:

As a Retail Project Manager within our clienteling team, you will be at the heart of our client's retail ecosystem, overseeing a suite of retail solutions across all countries. Your role is pivotal in identifying and addressing the needs of the business users, ensuring the seamless operation of the IT Retail solutions, and driving the continuous improvement of the retail information eco-system.

Main Responsibilities:

  • Ecosystem Management: Oversee the ecosystem of retail solutions, ensuring they meet the business needs and align with the group's quality standards.
  • Solution Availability: Ensure the availability and proper functioning of IT Retail solutions, clienteling, and future solutions under study. Monitor system performance and issue alerts as necessary.
  • Technical Training: Train and support team members to enhance their technical expertise.
  • System Architecture: Participate in defining the IT system architecture, maintaining and developing interfaces with other solutions (ERP, CRM, OMS, eCOM, data warehouse, etc.).
  • Integration and Improvement: Guarantee efficient system integration, propose improvements, and support business users with IT tools.
  • Vendor Management: Maintain effective contact with suppliers and oversee application developments.
  • Technological Vigilance: Ensure technological watch, challenge the existing systems, and manage the implementation of new solutions within the Retail IS.
  • Testing and Deployment: Coordinate integrated and UAT tests and manage the solution deployment, including change management.
  • Support: Handle certain qualified support requests (Level 3) and promote continuous improvement and automation of tasks.
  • Collaboration: Foster effective collaboration between central and regional teams, maintaining a macro view of other teams' architectures.

Your profile

This is some text inside of a div block.

Qualifications:

  • Minimum 5 years of experience in an IT Retail department, preferably with experience in clienteling solutions.
  • Proven track record in deploying/configuring integrated software packages in international environments.
  • Proficiency in API management (best practices, use, testing, monitoring).
  • Fluent in English with excellent communication skills, both verbal and written.
  • Familiarity with Agile methodologies and the Scrum Framework is a plus.
  • Strong skills in knowledge transfer, with a focus on rigor and transparency.
Our positions are open to people who have been recognized as disabled workers. T&S Group promotes diversity and equality in the workplace. All qualified M/F candidates are considered for employment on an equal basis.

About Antaes

Founded in 2007, Antaes is a Swiss management and technology consulting company ranked among the top 15 consulting firms in Switzerland. We employ over 300 experienced consultants who share our passion.

 

With offices in Switzerland, Singapore, Hong Kong and France, we support our Swiss and international customers at clients in the following areas:

  • Organization and transformation consulting
  • Industrial Engineering
  • Information Systems Management

 

By joining our teams you will discover :

  • A dynamic team in a start-up spirit
  • Human support and career development monitoring
  • Challenges to help develop your network
  • Events: team building, meet-up, workshop, Winter Event ...
  • An @HappyAtWork certified company with a committed CSR policy (Ecovadis2023 Gold Medal)