Industrialization Project Manager, Logistics Equipment Investment F/H

The project :

We are looking for an Industrialization Project Manager - Investment/Process (M/F) to support a major industrial player in the management and steering of strategic projects linked to investments and the improvement of production processes.

As an Industrailization Project Manager, your responsibilities will include :

• Achieve quality objectives with the support of technical experts.
• Leading needs analysis, integrating clients expectations and technical references to structure projects.
• Unite contributors around objectives and promote teamwork.
• Formalize industrial scenarios and technical solutions, monitor activities and identify risks.
• Justify necessary changes and contribute to continuous improvement plans and investment programs.
• Update project information and communicate on quality, risks, deadlines and costs.
• Lead follow-up meetings, deal with discrepancies and facilitate decision-making.
• Share best practices and contribute to the development of internal reference systems.

The project :

We are looking for a Maintenance Supervisor (M/F) to join an industrial site located in Satigny/La Plaine (Geneva, Switzerland). You will be a key player in the maintenance and continuous improvement of equipment, guaranteeing the safety and efficiency of operations.

As a Maintenance Supervisor, your duties will include :

• Ensure compliance with ATEX standards and guarantee the safety of on-site teams.
• Plan and supervise preventive and corrective maintenance work based on team skills.
• Lead, motivate and develop a team of technicians by maintaining an effective collaborative dynamic.
• Analyze breakdowns, propose appropriate solutions and follow up on interventions.
• Work closely with other departments to optimize plant reliability and implement best practices (5S, Lean, etc.).

We are looking for a Tech Support Specialist Zurich to join our client's team. The Tech Support Specialist Zurich will be in the Tech infrastructure & End-User Computing Squad and will report to the Lead Tech Support. This position is based in Zurich, Switzerland.

This role involves providing high-quality end-user support services to senior staff.

Your main goals:

• Provide end-user support for company-supported computers, applications, and platforms.
• Offer on-site support primarily in Zürich (Townhouse Office) and global remote support in coordination with the Support Specialists Squad in Switzerland.
• Ensure timely and quality service delivery to end users when fulfilling requests or resolving incidents.
• Improve overall end-user satisfaction by delivering a consistent customer experience and addressing any challenges or issues promptly.

Your main tasks:

• Act as the initial point of contact for end users seeking services or technical assistance via tickets, emails, Teams, phone calls, or direct interaction.
• Process requests and incidents from end users.
• Provide follow-up updates to end users regarding status and information, and document events and incident resolutions in the tickets.
• Deliver accurate information to end users about Digital & Technology (D&T) products or services.
• Escalate unresolved requests or incidents to appropriate technical resources (2nd/3rd level support, third parties) or application teams (such as SAP and sales applications).
• Communicate any feedback or suggestions from end users to the relevant internal team.
• Install and configure End User Computing devices and software (including laptops, desktops, iPads, iPhones, phones).
• Create and modify accounts for new and existing employees.
• Perform first-level Digital & Tech Infrastructure tasks and activities.
• Conduct local and remote troubleshooting using diagnostic techniques and relevant questions for hardware, software, network, access issues, and Audio/Video conferencing rooms.
• Determine the optimal solution based on the issue and details provided by end users.
• Guide users through the problem-solving process.

• Planning, coordinating and monitoring electrical installation projects (transformer substations, cabling, distribution, connections, etc.).
• Managing internal and external technical teams
• Management of budget, deadlines and quality of deliverables
• Participation in calls for tender and follow-up of clients relations
• Compliance with current Swiss safety standards and regulations

• Guarantee safety and compliance with standards (ATEX).
• Organize preventive and corrective maintenance.
• Manage and motivate a team of 10-15 people, and promote its development.
• Diagnose faults and propose solutions.
• Collaborate with other departments to improve equipment and processes.
• Implement continuous improvement principles (5S, Lean).
• Track and analyze maintenance data.