- FR
IT Field Engineer
IT Field Engineer
About the role
Job Description:
- Contribute to IT projects for Antaes clients
- Provide support to internal and external customers in accordance with SLAs
- Act as the Single Point of Contact (SPOC) for customers, coordinating with internal resolver groups and the Service Desk to resolve faults
- Initiate timely escalations to specialized groups for complex issues
- Proactively detect service-related problems, conduct diagnostics, and maintain ownership until resolution
- Ensure correct functioning and maintenance of all internal and external systems
- Perform Change Management, configuration, design, and implementation of supported products
- Conduct analysis, definition, documentation, and testing of application and system enhancements
- Carry out preventive and proactive maintenance and system monitoring
- Install, repair, and maintain hardware: Desktop PCs, Office/ATI Printers, Switches, Routers, IP Phones, Servers, and WAN equipment (Modems/ISDN)
- Manage equipment replacement and spare parts inventory replenishment
- Perform cabling and hardware intervention at the component level
- Provide onsite support to users during service cutovers
- Manage local suppliers providing services to the Operations centers
- Adhere to installation guidelines and industry best practices
- Document lessons learned, known errors, and operational knowledge for continuous improvement
- Work on a 24/7 shift rotation or on-call standby basis as required
- Contribute to the promotion of Antaes services on top of assistance provided to clients
Your profile
Job Requirements:
- Diploma or Certificate in Computer Science, Electronic Engineering, or Telecommunications.
- ITIL Foundation Certificate
- Entry-level certifications such as CCNA, MCSA, MCTS, Linux/Oracle, or AIX Specialist
- 2–3 years in network, application, or system support
- Direct experience managing external customers and delivering against strict SLAs
- Knowledge of TCP/IP,LAN topologies, and basic Cisco configuration (assigning IPs, managing interfaces).
- Installation and maintenance of Microsoft, Linux, and Unix environments.
- Proficient in troubleshooting using PING, TRACEROUTE, and other diagnostic equipment
About Antaes
Founded in 2007, Antaes is a Swiss management and technology consulting company ranked among the top 15 consulting firms in Switzerland. We employ over 300 experienced consultants who share our passion.
With offices in Switzerland, Singapore, Hong Kong and France, we support our Swiss and international customers at clients in the following areas:
- Organization and transformation consulting
- Industrial Engineering
- Information Systems Management
By joining our teams you will discover :
- A dynamic team in a start-up spirit
- Human support and career development monitoring
- Challenges to help develop your network
- Events: team building, meet-up, workshop, Winter Event ...
-
An @HappyAtWork certified company with a committed CSR policy (Ecovadis2023 Gold Medal)
Data Scientist Senior - Secteur Industriel F/H
Nous recrutons en CDI un Data Scientist Senior - Secteur Industriel F/H afin de rejoindre notre pôle d'expertise, dans le cadre d'un projet de grande envergure et longue durée, d'extension des activités industrielles de notre partenaire.
En tant que Data Scientist Senior - Secteur Industriel F/H, votre rôle sera :
- Development of data science solutions that meet business needs.
- Identification and formalization of requirements in collaboration with business units, facilitation of scoping workshops.
- Drafting specifications for machine learning (ML) models.
- Promotion of best practices for industrializing data science solutions.
- Development of prototypes and demonstration of the value of the proposed solutions.
- Design and execution of tests required for the production of data science deliverables.
- Contribution to the industrialization of prototypes in collaboration with IT.
- Participation in the design of interfaces facilitating the expanded use of ML models.
- Supporting business lines in their transformation towards a data-driven organization.
- Simplification and streamlining of data, proposal of appropriate analysis methodologies.
Industrial Buyer (M/F)
We are hiring an Industrial Buyer (M/F) on a permanent contract to join our Industrial Expertise division as part of a large-scale, long-term project to expand our partner’s operations.
As an Industrial Buyer, your responsibilities will include :
- Carry out production runs in the mechanical field
- Develop technical proposals
- Manage and monitor technical purchases
- Negotiate with suppliers
- Examine markets and identify potential suppliers
- Contribute to development and improvement initiatives
- Manage and track incidents of non-compliance
- Minimize costs, anticipate risks and propose innovative solutions
Constructeur Joaillerie Expérimenté F/H
Nous recrutons en CDI un Constructeur Joaillerie Expérimenté F/H afin de rejoindre notre pôle d'expertise industrielle dans le cadre d'un projet de grande envergure et longue durée, d'extension des activités de notre partenaire.
En tant que Constructeur Joaillerie Expérimenté F/H, vos missions seront :
- Concevoir les maquettes numériques et les plans de fabrication dans le cadre de l’industrialisation de nouveaux produits ainsi que des démarches d’amélioration continue (cinématique, intégration, ergonomie)
- Assurer la cohérence et la fiabilité des données techniques au sein des environnements PLM, KHEOPS et SAP
- Participer au déploiement de méthodologies CAO visant à optimiser l’efficacité opérationnelle de l’équipe (ex. : modèles 3D annotés)
- Contribuer aux projets d’amélioration continue et à la création de référentiels métiers
- Travailler en collaboration avec les différents services partenaires pour accompagner l’industrialisation des nouveaux produits
- Piloter le lancement des procédures d’achats et assurer le suivi de réalisation des outillages et nouveaux produits en tant qu’interlocuteur technique des fournisseurs
- Élaborer les modèles numériques conformément aux standards et règles en vigueur
- Préparer et accompagner les phases de convergence des projets
- Capitaliser les savoir-faire techniques et favoriser leur diffusion et leur application au sein des équipes
- Participer activement aux initiatives d’amélioration continue des processus et méthodes de travail
Expert Laser - Secteur Industriel H/F
Nous recrutons en CDI un Expert Laser - Secteur Industriel H/F pour rejoindre notre pôle d'Expertise Industrielle, dans le cadre d'un projet de grande envergure et de longue durée d'extension des activités industrielles de notre partenaire.
En tant que Expert Laser - Secteur Industriel H/F, vos missions seront :
- Réaliser les travaux de mise au point et d’ajustement sur les machines en phase d’acquisition
- Développer et paramétrer les recettes de tir selon les besoins de production
- Optimiser et améliorer les programmes existants afin d’accroître les performances et la fiabilité
- Participer activement à l’analyse et à la résolution des problématiques qualité
Développeur IHM / C# / Blazor - Secteur Industriel H/F
Nous recrutons en CDI un Développeur IHM / C# / Blazor - Secteur Industriel H/F pour rejoindre notre pôle d'Expertise Industrielle, dans le cadre d'un projet de grande envergure et de longue durée d'extension des activités industrielles de notre partenaire.
En tant que Développeur IHM / C# / Blazor - Secteur Industriel H/F, vos missions seront :
- Concevoir, développer et optimiser les interfaces homme-machine (HMI) des machines industrielles conformément aux cahiers des charges
- Collaborer activement à l’intégration et à la mise en service des HMI sur les équipements
- Former et accompagner les ingénieurs d’application dans l’utilisation et le support des HMI
- Rédiger, structurer et maintenir à jour la documentation ainsi que les concepts liés aux HMI
- Définir et exécuter les tests unitaires des applications HMI
- Participer à la planification et au suivi des activités de développement des HMI
IT Field Engineer
About the role
Job Description:
- Contribute to IT projects for Antaes clients
- Provide support to internal and external customers in accordance with SLAs
- Act as the Single Point of Contact (SPOC) for customers, coordinating with internal resolver groups and the Service Desk to resolve faults
- Initiate timely escalations to specialized groups for complex issues
- Proactively detect service-related problems, conduct diagnostics, and maintain ownership until resolution
- Ensure correct functioning and maintenance of all internal and external systems
- Perform Change Management, configuration, design, and implementation of supported products
- Conduct analysis, definition, documentation, and testing of application and system enhancements
- Carry out preventive and proactive maintenance and system monitoring
- Install, repair, and maintain hardware: Desktop PCs, Office/ATI Printers, Switches, Routers, IP Phones, Servers, and WAN equipment (Modems/ISDN)
- Manage equipment replacement and spare parts inventory replenishment
- Perform cabling and hardware intervention at the component level
- Provide onsite support to users during service cutovers
- Manage local suppliers providing services to the Operations centers
- Adhere to installation guidelines and industry best practices
- Document lessons learned, known errors, and operational knowledge for continuous improvement
- Work on a 24/7 shift rotation or on-call standby basis as required
- Contribute to the promotion of Antaes services on top of assistance provided to clients
Your profile
Job Requirements:
- Diploma or Certificate in Computer Science, Electronic Engineering, or Telecommunications.
- ITIL Foundation Certificate
- Entry-level certifications such as CCNA, MCSA, MCTS, Linux/Oracle, or AIX Specialist
- 2–3 years in network, application, or system support
- Direct experience managing external customers and delivering against strict SLAs
- Knowledge of TCP/IP,LAN topologies, and basic Cisco configuration (assigning IPs, managing interfaces).
- Installation and maintenance of Microsoft, Linux, and Unix environments.
- Proficient in troubleshooting using PING, TRACEROUTE, and other diagnostic equipment
About Antaes
Founded in 2007, Antaes is a Swiss management and technology consulting company ranked among the top 15 consulting firms in Switzerland. We employ over 300 experienced consultants who share our passion.
With offices in Switzerland, Singapore, Hong Kong and France, we support our Swiss and international customers at clients in the following areas:
- Organization and transformation consulting
- Industrial Engineering
- Information Systems Management
By joining our teams you will discover :
- A dynamic team in a start-up spirit
- Human support and career development monitoring
- Challenges to help develop your network
- Events: team building, meet-up, workshop, Winter Event ...
-
An @HappyAtWork certified company with a committed CSR policy (Ecovadis2023 Gold Medal)
